What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.
How We Use Cookies
Zerava uses cookies to:
- Enable core website functionality
- Keep you signed in where applicable
- Remember your preferences and settings
- Understand how visitors use our website
- Improve our services and user experience
Cookies and Personal Identification
Cookies are not used to identify you personally unless you have provided consent.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core features such as security, booking functionality, and account access.
- Required for the website to function
- Enable security and booking features
- Cannot be disabled through our cookie settings
Performance / Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information anonymously.
- Used to analyse website traffic
- Helps improve website performance and usability
- Only used where permitted by your cookie preferences
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personalised features.
- Remember preferred location
- Remember vehicle details
- Improve personalised user experience
Marketing Cookies
Marketing cookies may be used to display content or advertisements that are relevant to you.
- Are optional
- Are only used with your consent
- May track browsing activity across websites
- You can accept or reject marketing cookies at any time through our cookie settings
Third-Party Cookies
We may use trusted third-party services that set their own cookies, including:
- Google Analytics – To analyse website traffic and usage patterns
- Stripe – To process secure payments
- Customer support or chat services – To provide customer assistance
Third-Party Policies
These providers have their own privacy and cookie policies which you should review for further information.
Managing Cookies
You can manage cookies in the following ways:
- Cookie banner: When you first visit our website, you can accept or customise your cookie preferences.
- Browser settings: Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect website functionality.
Cookie Retention
Session cookies are deleted when you close your browser.
Persistent cookies remain for a set period or until deleted.
Cookies are retained for no longer than 12 months unless otherwise stated.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Please review this page periodically.
Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: hello@zerava.uk